System Development for an English Conversation School

Service
Advertising & Media
PROJECT DETAILS

Lead Acquisition Campaign for English School Expansion

As the client expanded their number of campuses in the Tokyo area, we supported their growth with a strategically timed advertising campaign. Our approach included persona planning, funnel-based ad structuring, copywriting, and ongoing performance optimization to attract new student leads.

Category
System Development for an English Conversation School
Client
English Conversation School
Challenges

Limited Awareness in the Tokyo Market

While well established in Osaka, the school needed to rapidly build recognition and drive inquiries in the newly entered Tokyo market.

Our Solution

Persona-Based Ad Strategy

We began by defining key target personas and designing separate ad flows for different customer journey stages, prospecting, consideration, and conversion. This segmentation ensured personalized messaging at each stage.

Challenges

Inefficient Use of Ad Spend

Past campaigns lacked structure, leading to wasted impressions and low return on ad spend.

Our Solution

Funnel-Specific Campaign Structure

We structured campaigns by funnel stage and matched messaging and creatives accordingly. This boosted relevance and helped us capture higher-quality leads more efficiently.

Challenges

Underperforming Creative Assets

Previous ad creatives lacked emotional appeal and failed to connect with the target demographic.

Our Solution

Engaging Copy and Visuals

We created new ad copy and visuals tailored to each persona group, focusing on real student outcomes and the lifestyle benefits of language learning.

Challenges

Manual Scheduling and Operational Errors

Student bookings and teacher schedules were managed manually, leading to errors, inefficiencies, and excessive workloads.

Our Solution

No-Code CRM and Automation System

We developed and implemented a no-code CRM system to centralize student and teacher data, automate scheduling and reminders, and reduce booking errors. This allowed staff to focus more on service delivery and less on repetitive tasks.

Advertising & Media

Results

Exceeded Monthly Lead KPI

By structuring the campaign by audience funnel stage, we exceeded monthly lead acquisition KPIs by 247%, delivering high-quality prospects to campus enrollment teams.

Improved Ad Efficiency & ROI

Thanks to continuous optimization, we increased ad relevance and reduced cost per lead, significantly improving the overall return on ad spend.

Greater Operational Efficiency

The no-code CRM reduced scheduling errors to 1–2 per month, cut down on repetitive admin work, and improved punctuality, contributing to higher customer satisfaction.

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